Last updated: August 18, 2026

Information We Collect

When you sign up for our newsletter, we collect your email address. When you place an order or contact us, we collect information such as your name, email, shipping address, and payment details. Payment information is processed securely by our payment processor and is not stored on our servers.

How We Use Your Information

We use your information to process orders, provide customer support, send order and shipping updates, and send marketing emails to newsletter subscribers. We do not sell your personal information to third parties. We don't send marketing text messages — any texts you receive from us are limited to order and shipping updates.

Email Marketing & Your Choices

Every marketing email includes an unsubscribe link, and we honor opt-out requests promptly. If you're subscribing from Canada, submitting your email through our sign-up form is your consent to receive commercial email from us, as required by Canadian anti-spam law (CASL) — you can withdraw that consent anytime using the unsubscribe link.

Cookies and Analytics

Our site uses cookies and similar technologies to understand site usage and improve your experience.

Third-Party Services

We use trusted third-party services, including Squarespace, our website and commerce platform, and our payment processor, to operate our store. These providers only access the information needed to perform their services.

Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect information from children under 13.

Contact

Questions about this policy? Reach us at info@elementsplantproducts.com, or by mail at Elements Plant Products, 14 Albion St. #2, Somerville, MA 02143.